This week's feature... Best Practices for Transportation Agency Use of Social Media by Susan Bregman; Kari Edison Watkins Description: The book provides an overview of the various social media platforms and tools, with examples of how transportation organizations use each platform. It contains a series of interviews that illustrate what creative agencies are doing to improve service, provide real-time updates, garner valuable information from their customers, and better serve their communities. It reveals powerful lessons learned from various transportation agencies, including a regional airport, city and state departments of transportation, and municipal transit agencies. Our Price: $69.95 Find out more about this product Buy this book now

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